Lucro's paid Plans are highly cost-effective & flexible to support you as your needs changes with no long term contracts - simply pay monthly and cancel at anytime, or benefit from a 20% discount on our annual plans for bigger budgets.

There are several quick and easy ways to Upgrade your Plan from Free to one of our Paid Plans in order gain access to our Premium features - see a list of options below:

The Profile menu bar you in the top right hand corner of any page provides you with a list of Quick Action options as you can see in the image above.

To Upgrade from the Profile menu bar, simply click the Billing option which has the green Upgrade badge to the right of it, to then be taken to the Billing page - see details below How to Upgrade from this page.

The Profile page summarises your profile information , including their User Type, License Type and login criteria.

To Upgrade from your Profile page, simply click the green Upgrade badge to then be taken to the Billing page - see details below How to Upgrade from this page.

The Users page shows you will see a list of all Users added to your businesses' Lucro account.

Any Users which are currently on the Free Plan will have thebadge appear below the User's name. Any User's which have already been upgraded to a Paid Plan will not have the Upgrade badge.

To Upgrade from the User's page, simply click the green Upgrade badge to then be taken to the Billing page - see details below How to Upgrade from this page.

The User Details page shows summarises all of the login, User Type and License Type criteria for each user in your account.

To Upgrade from the User Details page, simply click the green Upgrade badge to the right of the License Type field to then be taken to the Billing page - see details below How to Upgrade from this page.

You will notice on this page there is a toggle button for the "Free User" field - see details below for explanation of how this works.

By default, all new Users are created in Lucro as Free and they remain free forever without the need to enter any card payment details, so long as you remain within the free Plan and do not wish to access any of Lucro's Premium features.

Therefore, by default the "Free User" field is toggled to Yes for ALL Users and the License Type below will display "Free".

In order to upgrade a User to a Paid Plan, you must first purchase some Paid User Licenses - this is done by clicking on the badge from any of the locations as detailed above. Upon clicking the Upgrade Badge you are taken to the Billing Page - see below for details of how to upgrade from this page.

The Billing page all information relating to your current Plan, all Purchased and Spare User Licenses and also crucially this is where all your invoices are stored for your records.

Firstly, a billing address is required to be entered in order for a card payment to be processed. This should be the billing address for the card to be used and this address will also be automatically used on all invoices on your account.

To enter a billing address simply click the green "Add Address" button and then you will be presented with the popup window as per below:

Enter all details in the mandatory fields (denoted with a red star) and then click the green "Submit" button to save the new address.

Once this address has been added, it will appear in the Billing Address section and you can now proceed to select and upgrade your plan via Step 2.

Once you've added your billing address in Step 1 above, you can now proceed to upgrade to your Paid Plan.

Simply click the green "Upgrade Plan" button which appears on the right of section directly above the Billing Address as per the image below:

Upon clicking the "Upgrade Plan" button you are then taken to the Pricing page where all Paid Plans are displayed along with their itemised features and pricing options for monthly and annual payment options as per the image below:

Once you've selected the Plan of your choice, simply click the green

button at the bottom of the Plan you wish to Upgrade to to select the relevant Plan.

Once you've selected your choice of Plan the screen will then scroll down to show the box in the image below:

This section is where you enter the TOTAL number of Paid Users on your account.

Below the box where you enter the value for the number of Paid Users a summary of the number of "Existing Paid Users" and "Existing Free Users" is displayed.

If you are the only user on your account, then "Existing Paid Users" will currently be 0 and "Existing Free Users" will be 1. In this instance, if you wish to upgrade to a Paid User, you should enter the value of 1 in this box and then click the green "Next" button in the bottom right of the section as displayed in the image above.

Once you've clicked the "Next" button the next section the screen will then scroll down to reveal the "Transaction Summary" section as per the next Step.

Once you've entered the number of Paid Users you wish to be upgraded and clicked the "Next" / "Update" button a summary of the Transaction appears below for your reference and peace of mind before you proceed to the final payment stage.

To proceed to enter your card payment details and complete the Upgrade simply click on the green "Confirm" button in the bottom right of Transaction Summary - see Step 5 for further details.

Example 1:
If you were to Upgrade for example 1 Paid User on the Essential Monthly Plan then you will details as per the image below:

Example 2:

However, if you already had 1 Paid User and were adding a 2nd Paid User part-way through your monthly billing cycle, then Lucro automatically calculates the pro-rata cost to add the 2nd Paid User to your Plan and will reduce the cost to be charged in this transaction accordingly. Additionally, your monthly Subscription amount moving forward is amended to include the cost of the additional user for future renewals.

In this example, as you can see in the image above, the amount to be charged in this Transaction is £4.93 as the account is part-way through their monthly billing / subscription cycle and when the next billing period is reached, their account will then be charged the full monthly charge of £14 for 2 x Paid Users on the Essential Plan.

The final step in the Upgrade process is to enter your card payment details for payment to be taken - this is only required to be once when first upgrading as all recurring payments will automatically use the same card unless you amend otherwise.

Once you've clicked the green "Confirm" button the screen will automatically scroll down to reveal the Payment Card Details box as per the image below:
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Simply enter your card payment details in the relevant boxes along with the Post Code for the billing address for the card and then once all details are entered click the green "Subscribe" button to process the payment and complete the Upgrade.

Note - by upgrading to a Paid Plan, you are accepting our Payment Terms

Once the payment has been processed successfully a confirmation message will then be presented on the screen and you will be directed to the Billing page where your invoice will then be stored.

See details below for how to apply a Paid User License to a User.

Once your upgraded your account and purchased some Paid User Licenses you then just need to apply them to the relevant User/s you wish to upgrade.

To do this, follow these steps:

Yes absolutely!

Paid User licenses can be re-used or shared with as many Users as you wish, but naturally only one User can use a License at the same time.

Lucro uses Stripe for all our card processing transactions, so therefore we accept ALL of the following cards for payments of our Paid Plans: